1
Answers from your own content
From your own content: your website, your FAQs and anything you add, with the source shown. It learns from every answer you give. If it is not there, it says so. Nothing made up.
You do not need someone sitting on a live chat. Your website answers customers for you, day and night, in your own words and only from your own content, so a visitor gets a plain answer instead of hunting through pages or giving up.
Opening times. Prices. "Do you have availability?" "Are you open Sunday?" "Do you take new clients?" The everyday questions people ask the moment they arrive, answered the moment they ask.
See your website behave like a real member of staff.
No signup. No card. Works with any public website.
Get started£2.49/month £4.99 (50% off your first 12 months)
No website yet? CitySite Studio will build one for you, with PlainAnswer built in.
A real PlainAnswer assistant answering customer questions on CitySite Studio’s live website, at real speed. Every answer comes from the site’s own content, with its source shown.
They know your hours. They know what you offer. They know what you don't do. They don't invent an answer to be helpful. If they're not sure, they take your name and number and you deal with it.
That's the feeling on your website. Day and night. Even when the building is closed.
Your agent answers customers from your website and anything you upload, your FAQs, prices and notes, and your uploads always take priority. It shows its source. When it is not sure, it asks the customer for their name and number, or email, and lands in your Inbox. Answer it once there and save it as an FAQ in a click, so the agent handles it itself next time.
From your own content: your website, your FAQs and anything you add, with the source shown. It learns from every answer you give. If it is not there, it says so. Nothing made up.
When it is not sure, it does what a good receptionist would: takes a proper note — what the customer wants, when they want it, and how to reach them — and sends it straight to you. It never guesses your diary or your prices.
Answer it once and save it as an FAQ in a click, so the agent handles it itself next time.
Every name, number and email it captures collects into a simple Leads list in your dashboard, each tagged by what the customer wanted: a booking, a quote, a question about your hours. Filter them, tick them off, and download the lot as CSV or Excel whenever you want.
Built for owners who care about trust, not just deflection.
Every answer links to the page it came from, so customers can trust it and you can verify it.
A verifier checks each answer against your content before it sends. No made up policies or prices.
Unsure questions capture the customer's name, phone and email and land in your Inbox, so nobody is left stuck.
Answer a question once and save it as an FAQ in a click. The agent handles it itself from then on.
From £4.99 a month, with free installation on every plan. No per-answer meter and no surprise bill at the end of a busy month.
Answers in a few seconds, day and night, so customers are not left waiting.
You do not have to touch it. Anything you upload is treated as the truth and used before your website, so you can fix a wrong answer in seconds, with no web designer.
Add it to any site with a single line of code — Shopify, WordPress, Wix, whatever you use. No plugins to wrangle, no developer needed.
Every name, phone and email it captures collects into your Leads list, ready to export any time. Your website quietly builds your pipeline.
Plans from £4.99 a month, priced by conversations a month, never a charge per answer. Free installation on every plan, and 50% off your first 12 months if you sign up by 31 December 2026. See full pricing.
Launch prices are 50% off for your first 12 months, for new customers who sign up by 31 December 2026. 3-month minimum term.
Free installation on every plan (3-month minimum term). See full details on the pricing page.
Paste your address and in about a minute you can ask it anything a customer would. No signup.
Try the live demo