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Answers from your own content
Your website, your FAQs and anything you tell it, with the source shown. It learns from every answer you give, and if something is not there yet, it says so.
A support agent for online shops that answers from your own policies
Most shopper questions are about delivery, returns, and whether something is right for them. PlainAnswer answers them in seconds from your own website and policies, so shoppers buy with confidence and your inbox stays quiet.
The questions your customers ask
- How long does delivery take, and how much is it?
- What is your returns and refund policy?
- How do I track my order?
- Do you ship internationally?
- Which size or option is right for me?
- Is this item in stock?
How PlainAnswer helps online shops
PlainAnswer answers strictly from your own delivery and returns pages, with the source shown, so it never promises a policy you do not offer. When it cannot tell, it captures the shopper's name, phone and email and hands it to you, instead of guessing and creating a refund dispute.
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Never invents
A verifier checks every answer against your content before it is sent.
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Hands the hard ones to you
Unsure questions capture the customer's name, phone and email and land in your Inbox.
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Learns from you
Answer it once and save it as an FAQ in a click, so it handles it next time.
See it on your own website
Paste your address and ask it anything your customers would, in about a minute. No signup.
Try the live demo