Your website, your FAQs and anything you tell it, with the source shown. It learns from every answer you give, and if something is not there yet, it says so.
A support agent for law firms that will not invent an answer
Prospective clients ask the same questions before they ever call: what you handle, whether the first chat is free, and what it costs. PlainAnswer answers from your own website and hands anything that needs legal judgement to your team, with the enquiry captured.
The questions your customers ask
- Do you offer a free initial consultation?
- What areas of law do you cover?
- How are your fees worked out, and do you offer fixed fees?
- How do I start a case, and what do you need from me?
- How quickly will someone get back to me?
- Is my enquiry confidential?
How PlainAnswer helps law firms
Legal answers carry risk if they are wrong. PlainAnswer only says what your website already says, shows the source, and never invents fees or legal advice. Anything that needs a solicitor is routed to your team with the client's name, phone and email, so no enquiry is lost.
A verifier checks every answer against your content before it is sent.
Unsure questions capture the customer's name, phone and email and land in your Inbox.
Answer it once and save it as an FAQ in a click, so it handles it next time.
See it on your own website
Paste your address and ask it anything your customers would, in about a minute. No signup.
Try the live demo